Job Listing:

📍 Location: Aurora, NE
🕒 Employment Type: Full-Time
📞 Phone: (402) 698-3648

At Blue Water Restoration, we specialize in bringing peace of mind to property owners dealing with disaster and damage. Whether it's water extraction, mold remediation, fire/smoke cleanup,  routine maintenance, or new construction, we are the reliable, local team committed to excellence, transparency, and rapid response.

We're seeking a driven and detail-oriented Office Manager (Business Manager) to join our leadership team. This pivotal role bridges day-to-day operations with strategic oversight to keep our office, technicians, and sales efforts running smoothly and efficiently.

Clerical & Administrative Responsibilities
- Answer phone calls, greet customers, and address inquiries with professionalism and care.
- Dispatch technicians and keep detailed, organized notes on jobs and customer interactions.
- Create, update, and manage customer profiles in our system.
- Send out lab samples and track results/follow-ups.
- Handle routine office cleaning, call routing, and general administrative tasks.
- Start estimates as directed by the sales team.
- Follow up on unpaid invoices to ensure timely payments.
- Onboard new employees and maintain accurate, up-to-date personnel records.

Business Management Responsibilities
- Track company assets including inventory, tools, and vehicles.
- Monitor and report on employee hours, job progress, technician schedules, and sales tax.
- Assist with expense tracking and help maintain overall business organization.
- Execute additional operational or administrative tasks as assigned by executive leadership.

Sales Support Responsibilities
- Track how and where new leads are coming from.
- Follow up with referral sources to maintain and grow partnerships.
- Support the sales team by helping increase job conversion rates.
- Coordinate with insurance agents and adjusters on claims and payment processing.

What We’re Looking For
- Proven experience in office or business management (preferably in construction, restoration, or service-based industries).
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Comfortable with technology, scheduling software, and CRM systems.
- Ability to work independently and take ownership of responsibilities.
- Trustworthy, professional, and customer-focused.

- Locally owned, fast-growing company with a strong reputation
- Supportive and collaborative team culture
- Opportunity to make a direct impact on business operations and growth
- Competitive pay based on experience and performance

Ready to lead from the front office and help restore homes and confidence? We’d love to hear from you.

Submit your resume to info@RestorationNE.com
Call us at (402) 698-3648